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When guests pick dates on your property page, Haven can show a green pill on the booking bar — for example, "Saving $500 booking direct" — so they see why booking on your Haven site beats an OTA. The amount is a real comparison built from your listing's actual Airbnb prices for those exact dates, your real cleaning and pet fees, and — only once Haven has seen it on your listing's Airbnb reservations — the guest service fee Airbnb actually charges. Haven never assumes a service fee it hasn't observed.
This is separate from your direct booking discount. The pill compares your Haven total to the same stay priced on Airbnb; your direct booking discount (if enabled) is an additional host incentive that appears in the price breakdown at checkout.
Each listing needs one source for its Airbnb nightly prices:
If you link an Airbnb listing, that link is the listing's only source — Haven doesn't mix it with a PMS sync.
To see which source a listing uses, open its Calendar page → Price tab → OTA savings on booking bar card. Airbnb price source shows the sync or linked listing, a green Connected badge while Airbnb prices are coming in (with how many upcoming nights have one), and the Airbnb guest fee Haven counts. A listing whose PMS sync already supplies Airbnb prices doesn't need, or offer, a separate Airbnb connection.
This connection is for price comparison only: Haven reads the linked listing's nightly prices and its reservations' service fees, refreshes them every 12 hours, and never imports properties, reservations or messages from it, or writes anything to Airbnb. If the prices are more than 48 hours old (for example, the Airbnb connection broke), the pill hides until they refresh.
To switch listings, click Change. To remove the link, click Change → Stop comparing.
Because the comparison only uses real data, the pill has strict conditions and stays hidden otherwise:
The setting is on by default for every host (it still only shows when the conditions above are met). It is one switch for the account:
/host?tab=listing-settings) → OTA savings on booking bar. Every row shows it, and changing any row changes it everywhere.Toggle it on or off. Changes autosave.
When the setting is on, the guest has selected valid dates, and the comparison conditions are met:
When the setting is off, the pill does not appear. Your direct booking discount (if configured) still applies in pricing and checkout — only this OTA comparison pill is hidden.
Haven reconstructs what the same stay would cost on Airbnb:
The savings shown is the difference between that Airbnb total and the guest's Haven total. Every assumption errs toward a smaller Airbnb total — unobserved fees aren't counted, Airbnb's promotional discounts aren't reconstructed, and the 3% minimum applies — so the pill only ever understates, never overstates.
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